ACMP Global CCMP Dumps
| Exam Code | CCMP |
| Exam Name | Certified Change Management Professional |
| Update Date | 31 Aug, 2026 |
| Total Questions | 150 Questions Answers With Explanation |
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Question # 1
As the change lead for a new sanitation project in Nigeria, you are defining success criteria as well asmeasures to monitor if the implemented change is achieving its expected benefits. What are you developing?
A. The measurement and benefit realization strategy
B. The sustainability strategy
C. The project evaluation strategy
D. The outcome realization strategy
Question # 2
While managing your change plan, you find that some employees are resistant to the new ways ofworking and that some tasks are not being executed correctly. This raises concern that the changewill not be fully adopted. To address this situation, which plan should you review?
A. Communication plan
B. Sponsorship plan
C. Stakeholder engagement plan
D. Project management plan
Question # 3
When executing the change management plan, it is possible that the initial financial forecasting ofbudget and resources may change. What are the key measures the change lead should take to ensuresenior stakeholders are kept informed?
A. Provide regular reports on spending against the budget for senior stakeholders to ensuretransparency
B. Provide updates to senior stakeholders only if and when the planned budget is impacted tominimize confusion and time
C. Ask the project/program manager to provide updates on the planned budget for the change
D. Regularly send an email to the project team asking for more funding for resources as needed
Question # 4
How can you improve your communications plan to ensure the right messages will be delivered atthe right time?
A. Ensure that all appropriate stakeholders are included
B. Send the messages with greater repetition
C. Ensure the message is clearly written
D. Include feedback channels
Question # 5
Who conducts the lessons learned evaluation?
A. The primary sponsor and project manager excluding the change management lead
B. The change management lead along with the project manager when possible
C. The primary sponsor and members of the executive board
D. All members of the change management team including the sponsor
Question # 6
Which plan is used to document continuous improvement steps such as implementing tasks basedon feedback and observations?
A. Sustainability plan
B. Learning and development plan
C. Measurement and benefits realization plan
D. Stakeholder engagement plan
Question # 7
What is the purpose of completing the case for change?
A. Identify deliverables and activities associated with the change
B. Identify reasons and benefits associated with the change
C. Identify methodology and framework to be applied to implement the change
D. Understand effort and resources required to implement the change
Question # 8
What document explains the current opportunity, risks or consequences and benefits of a change?
A. Change research
B. Success measures
C. Change definition
D. Business case
Question # 9
What plan uses the stakeholder skills inventory and gap analysis as key components?
A. Stakeholder transition plan
B. Measurement and benefits realization plan
C. Learning and development plan
D. Stakeholder engagement plan
Question # 10
What is the overall purpose of a sustainability strategy?
A. To describe how the change will become part of the organizations normal functioning
B. To ensure that the change process continues after the objective has been met
C. To increase the chances that the organization will still exist in the future
D. To ensure that responsibilities for different parts of the change process are transferred asnecessary
Question # 11
What is a primary purpose of conducting the lessons learned evaluation?
A. To inform stakeholders of future changes that they can anticipate
B. To evaluate and refine the metrics that are in place to sustain the change in the future
C. To identify improvements for future change management programs
D. To identify gaps and take corrective action for the change outcomes
Question # 12
Completing the change management effort should include which of the following actions to evaluatethe outcomes of the change initiative against the change objectives?
A. A review and assessment of the change leads performance in leading the change initiative
B. A competency review of employees to ensure that they have the confidence to adopt the newdirection of their role in the organization
C. An assessment of the sponsors effectiveness as a sponsor for the change effort
D. Compare the outcomes of the change management effort against the change objectives set at thebeginning of the change effort
Question # 13
What information should be captured during the process of identifying sponsors accountable for thechange?
A. Motivation, abilities, expectations and concerns regarding the change
B. Potential change obstacles and conflicts
C. Cultural elements that may help achieve the expected benefits
D. Risks and opportunities that can affect the change outcomes
Question # 14
Linking rewards and recognition required by a change initiative is a component of which strategy?
A. Change impact and readiness
B. Sustainability
C. Learning and development
D. Measurement and benefit realization
Question # 15
What are the most important components used to formulate a high-quality communication plan?
A. Readiness assessment, stakeholder analysis and customer input
B. Change impact assessment, organizational change readiness assessment and stakeholder analysis
C. Readiness assessment, stakeholder analysis and organization operation strategy
D. Change impact assessment, stakeholder analysis and customer input
Question # 16
What can be done to avoid duplication of efforts and to increase stakeholder awareness when achange manager joins a project?
A. Project plan is the master and the change manager has to follow this plan
B. Change plan is the master and project plan has to follow it
C. Project plan and change plan should be independent from each other
D. Project plan and change plan should be aligned
Question # 17
During the execution phase, what can a change manager do to ensure the most effective use ofpeople?
A. Integrate human resources with the change to give input on how to execute
B. Implement a controlled spending request and approval process
C. Establish a process to monitor physical resources and their performance
D. Implement a process for creating, storing, and sharing documents and reports
Question # 18
What best describes when a proposed change will have a high impact on the organizations financialperformance/health?
A. A high level of awareness
B. A high level of commitment
C. A high level of risk
D. A high level of adoption
Question # 19
Why should feedback mechanisms be used to monitor performance of a change management plan?
A. To enable the team to develop responses and monitor the effectiveness of the change plan
B. To monitor and track key performance indicators and expected benefits
C. To ensure change adoption and measure change management effectiveness
D. To identify gaps and outstanding training and development needs
Question # 20
What are some of the key elements in a sustainability strategy?
A. Stakeholders and sponsors, training strategy, feedback channels and messaging frequency andengagement strategy
B. SWOT analysis, training strategy, stakeholder analysis and a vision statement
C. Communication, performance management, rewards and recognition, and continuous processimprovement
D. Establishing timelines, continuous process improvement, training strategy and a vision statement
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